Terms and Conditions

  1. General Terms: The website www.soqsupps.com (the “Website”) is owned and operated by SOQ Supplements LTD (the “Company”, “we”, “our”, or “us”). These Terms and Conditions (the “Terms”) govern your access to and use of the Website and the products offered by the Company.

  2. Acceptance of Terms: By accessing the Website and/or purchasing our products, you agree to be bound by these Terms, our Privacy Policy, and our Return Policy. If you disagree with any part of the Terms, you should not access the Website or use our services.

  3. Products: All products available on the Website have been designed to comply with all relevant UK and EU regulations. The products are not intended to diagnose, treat, cure, or prevent any disease. The information provided on the Website is intended for your general knowledge only and is not a substitute for professional medical advice or treatment for specific medical conditions.

  4. Eligibility: You must be at least 18 years old to purchase our products. By placing an order, you confirm that you are at least 18 years old and all information you provide is accurate, true, and up-to-date in all respects.

  5. Ordering: By placing an order through the Website, you warrant that you are legally capable of entering into binding contracts and that you agree to be financially responsible for all charges, fees, and other amounts arising out of your use of the Website or your purchase of products.

  6. Payment: All payments must be made at the time of purchase in the currency specified on the Website. You must provide us with a valid credit or debit card (or use another valid payment method accepted by us) when you place your order.

  7. Delivery: We aim to deliver the products to the address specified in your order within the delivery period stated at the time of your order. However, we cannot guarantee delivery by the relevant date due to potential unexpected delays.

  8. Returns and Refunds: Our Return and Refund policy is available on the Website. Please review the policy before making a purchase.

  9. Limitation of Liability: We shall not be liable to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. Our total liability to you in respect of all other losses arising under or in connection with these Terms shall not exceed the price of the product you purchased.

  10. Changes to these Terms: We may revise these Terms at any time by amending this page. Please check this page from time to time to take notice of any changes we made, as they are binding on you.

  11. Governing Law: These Terms shall be governed by and construed in accordance with English law, and the courts of England shall have exclusive jurisdiction.

  12. Contact Us: If you have any questions or comments about these Terms, please contact us at info@soqsupps.com

EU Disclaimer: Food supplements should not be used as a substitute for a varied and balanced diet and a healthy lifestyle. Do not exceed the recommended daily dose. Keep out of reach of children. Always consult your healthcare provider before taking any supplements. Pregnant or lactating women should consult their healthcare provider before taking any supplement. If you have any medical condition or are taking any medication, consult your healthcare professional before taking any dietary supplement.

This notice does not affect your legal rights.

SOQ Supplements LTD 
10 – 12 Commercial Street
Shipley
West Yorkshire
BD18 3SR

Email: info@soqsupps.com
WhatsApp – Click to message

Billing Terms & Conditions

To give you the best, most secure purchasing experience possible, Secure Sockets Layer (128 Bit SSL Security) SOQ Supps employs Secure Sockets Layer (SSL) technology. When your online transactions, SSL technology enables encryption (scrambling) of sensitive information, such as passwords and Mastercard numbers. Your personal information is kept safe and secure by using SSL technology on all of the forms on our website.

The most popular and dependable forms of payment accepted are credit cards and debit cards. Before making a payment, check the list of acceptable payment methods below

We accept the following credit/debit cards and payment services:

American Express
Visa
Mastercard
Apple Pay
Google Pay

SOQ Supps has the right to make changes to this payment policy at any time, so please revisit this payment policy frequently. We’ll update this page with the new information if www.soqsupps.com updates its payment policy. Whenever anything in the www.soqsupps.com payment policy changes, you’ll be notified via email.

CUSTOMER SUPPORT

SOQ Supplements LTD 
10 – 12 Commercial Street
Shipley
West Yorkshire
BD18 3SR

Email: info@soqsupps.com
WhatsApp – Click to message

Our customer support is available Monday to Friday: 8am-8pm.